Providing quality health care is not about sacred packages of philosophy which must not be tainted! You need to listen to feedback from the public and community physicians.
By Ted Mitchell
Published September 11, 2008
I attended Monday's special meeting of the City's Board of Health purely as a spectator. Here are my impressions on the current state of Hamilton's hospital restructuring soap opera.
Council called this meeting to have the Hamilton Health Service (HHS) "Access to the Best Care" proposal further explained and answer some questions and concerns that councillors have been hearing from their constituents.
So far, this story has been about the content of the proposal. Content is no longer the problem. Transparency is absent, and dark opacity has started to infiltrate the hallowed halls of HHS administration. I felt like I was watching Lord of the Rings, and something really evil was about to happen.
Let's recap and shed some light on the events of that evening.
First order was a motion to allow two five-minute presentations from community speakers, both of them experienced older physicians: Dr. Ken Ockenden of the Ainslie Wood Westdale Community Association, ex emergency medicine, and Dr. Bob James, a family physician from Dundas.
Both of these gentlemen had prepared a script and clearly had warning of this meeting, yet council still needed to pass a motion to allow them to speak. But get this: two councillors actually registered as opposed to allowing their delegations. Pardon? Was I in China?
Then I took a deep breath and settled into the 65-minute-long Powerpoint presentation by about eight fancy-suited members of the HHS, who, of course, were allowed to speak first and without time limit.
It is truly astounding how many words these people can say without conveying any actual information. I thought that politicians were good at that, but HHS admin takes it to a whole new plane. There is even a medical diagnosis I will offer: Receptive aphasia: gobbledygook speech that superficially sounds normal but makes no sense.
Sorry, this rhetoric is rubbing off on me; I'll get back to the point.
In that long presentation, all HHS representatives spoke in generalities. Not once in an hour did anyone actually mention that McMaster would be closing to adult patients, although that was the elephant in the room that drew a capacity public audience.
The only new bit of information that had not been put forward before, and the only direct fact I could identify, was a decision to relocate the proposed Urgent Care Centre from the west Mountain to the family practice building on Main Street West by Hwy 403.
So, an hour was wasted in rhetoric that all the councillors had surely heard before.
Then our two community doctors were allowed to speak. They raised several important concerns, similar to points I've made on this site, and together conveyed more information than everyone in the entire previous hour had managed.
There was a brief attempt by an older gentleman from the audience to speak, and he was shut down promptly.
Councillors then questioned members of the HHS on the plan's specifics. Here I was pleasantly surprised by council's pointed questions. I was unimpressed by the answers, if you could call them that.
If I am asked a question, you will get a yes, no, maybe, it depends, or I don't know type of answer. Nobody from the HHS seems capable of giving answers in that form.
For example, a couple of councillors asked what impact the McMaster closure would have on ambulance services in the City, which is doubly important because the City foots the bill for this.
The best that CEO Murray Martin could come up with, I think (heavily interpreting rhetoric here), was that they didn't look at that specifically, but it should be about the same, and there are several ways it could decrease demand, and many patients already go directly to the most appropriate hospital, bypassing McMaster.
Nobody even acknowledged that patients west of the 403 will have to travel several extra kilometers to the General, St. Joes, and Henderson, which I think has a pretty clear effect on demand for ambulances. Reducing four adult ERs to three, without creating any extra medical beds, also has a pretty clear effect on ambulance offload delays.
Councillors also made clear that the concerns of their constituents have not been addressed by HHS. In answer to this (again, heavily interpreting) was that basically HHS has ignored them, because we have a fundamental difference in philosophy, and the opposition to it was just from people who can't deal with change.
What the hell! Providing quality health care is not about sacred packages of philosophy which must not be tainted! Whatever the details of the plan, if you do not ask for or listen to feedback from the public and the majority of community physicians, you are going to fuck up.
Something this complicated cannot be trusted to a bunch of powermonger administrators. They will get many of the details wrong, and having burned bridges, are going to have a hell of a time fixing it.
And don't even get me started on change. I thrive on change. But it helps if the change is positive, and HHS does not appear to have considered that their plan could be anything but uniformly positive.
So the night went: an obviously biased format in favour of HHS, shutting out the public and even preregistered delegates from asking any questions of HHS, and nothing resembling a debate on the plan's specifics.
I listened hard for even one thoughtful, objective remark, admission of negative consequences, or problems yet to be ironed out. There were none: complete positive endorsement from all members. HHS is steadfast in pushing forward this package as is, without amendment. Solidarity!
Now, the proposal goes to our Local Health Integration Network (LHIN) for approval or rejection. I have no idea what that entails.
The ballsiest councillor, Russ Powers of Dundas, stated that HHS had been given the opportunity but could not provide enough answers or reassurance to his constituents that this was a positive plan for Hamilton, and he would bring these concerns to the LHIN. Martin and his disciples were for once without a reply to that.
So the questions I have to ask HHS admin are these:
Good people can have bad ideas. But good people do not resort to these kinds of bullying tactics to get their way. Good people listen, and give honest, understandable answers. I think the fascist methods of HHS administrators need to be exposed, and so I am issuing a challenge:
Will the HHS accept a moderated, publicized debate, Cable 14 style, where the "Access to the Best Care" plan can be challenged by a panel of concerned physicians and members of the public?
Bring it on. Compared to these fancy administrators, I am nobody. But I am absolutely sure I can skewer the HHS's finest orators on this topic, because honesty and respect for the community still matters.
By Ted Mitchell (registered)
Posted September 12, 2008 13:59:00
As I see it, the unelected LHIN is of no present concern. What they decide to do is much more important.
They have 3 choices:
Rubber stamp the HHS plan. I can't see this happening, the public will say they are in bed with HHS, unelected etc, and crucify them.
Call for further public input. This is what I expect, but if it is not heavily covered by the media most people will take a pass, and it will degenerate into bureaucratic uselessness and just delay the plan's implementation.
Set up publicized debate to delve further into the rationale and evidence for this proposal. This is the ideal, when people start to see it for what it is, and the easier and cheaper options to accomplish the same thing without such disruptions, the whole thing will go back to the drawing board, as it should. And again, like in B.C., Mr. Martin will be looking for a new job.
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By stonesthrow (anonymous)
Posted September 18, 2008 20:10:03
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By Chris Ecklund (anonymous)
Posted September 20, 2008 00:54:13
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By A Smith (anonymous)
Posted September 27, 2008 18:21:07
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By Dr Downtown (anonymous)
Posted September 29, 2008 09:48:32
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By A Smith (anonymous)
Posted September 29, 2008 17:31:22
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By Dr Downtown (anonymous)
Posted September 29, 2008 20:32:29
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By A Smith (anonymous)
Posted September 29, 2008 22:54:15
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By Ted Mitchell (registered)
Posted September 30, 2008 21:05:04
PLease keep subsequent posts related to the ABC topic.
As for A Smith, you're the Sarah Palin of trolls, all anyone needs to do is give you a rope.
It is interesting to compare life expectancy of countries. One of the highest is Cuba, at 77.3 years, despite a GDP in the $3000 range. This figure outperforms every country in central and south america and eastern europe. Most of those countries have a much higher GDP. You tell me what the difference is, the great secret that gives Cuba this huge edge.
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By A Smith (anonymous)
Posted September 30, 2008 23:05:20
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By Ted Mitchell (registered)
Posted October 01, 2008 11:36:07
A Smith, there is nothing in error with your points on market forces and government spending, intellectually I agree with them.
The problem is, they indicate an antisocial personality disorder.
If you let the market work in health care, this is great unless you can't afford the most basic coverage. Any serious illness, like cancer, MS, type 1 diabetes, i.e. unavoidable diseases of bad luck; in a market system treating them would mean losing your shirt, your car, your house, your savings, and perhaps those of your family as well.
Letting the market work in those situations equates to crimes against humanity.
But the economic sustainability of health care is a critically important issue (reminder: not related to the topic of this column) and I'm sure the editor would welcome a submission from you. It would certainly be more constructive than reams of cynical, narrowly focused posts extolling the virtues of the market and the many failures of lefties which are so obvious when using this scoped freemarket model of reality.
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By A Smith (anonymous)
Posted October 02, 2008 00:21:13
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By Ted Mitchell (registered)
Posted October 02, 2008 19:20:32
Americans have lots of faith too, but so far it hasn't translated to donating to people too poor to get basic heath care.
Unlike the generous A Smith, they evidently don't want to do the right thing.
That's why Cuba, with socialized health care, and a GDP less than the average American spends on heath care alone ($4000/yr)has a life expectancy that is within one year of the US.
That's why Canada has a L.E. 2 years greater than the US despite spending 1/3 less on health care but covering everyone.
Socialized medicine works, because the free market is nowhere near complex enough to capture all the realities of the human predicament. Yes, it means that a lot of waste occurs, but nowhere near the amount of waste in the American system. By waste I mean administrative costs, profit, and unnecessary testing.
Any doc south of the border could give you more details on those inefficiencies, and it's why many Canadian docs who have left for those greener pastures eventually move back here.
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By A Smith (anonymous)
Posted October 02, 2008 23:39:29
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By Bleeding Heart (anonymous)
Posted September 12, 2008 13:23:13
It appears that as city council shifts toward developing a municipality of diverse communities, HHS still sees emergency vehicles racing across town on inner-city expressways. How will ambulances get from central Dundas to General or St. Joe's emergency wards when Main St. and Victoria or James St. have LRT tracks running up and down their middles?
City boards of education, which spend hundreds of millions of taxpayer dollars annually and whose decisions effect the shape and development of the city and its communities, are publicly elected. Isn't it time that the boards of local health services be selected the same way?
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