Comment 35115

By Michelle Martin (registered) - website | Posted November 05, 2009 at 07:16:58

" girlfriend actually complained to the HSR." (Geoff, above)

I've encouraged my kids to do this-- I find the youngest ones reluctant to do so. I think that teenagers really don't think they'll be taken seriously if they do. My oldest, now in his twenties, does take down the number of buses when the driver does something questionable, and does phone it in. Things might change if all of us did that, every time we saw something to complain about.

"The moral I took away from the story, for better or worse, was that you'd never get away with this in business. . ."-- or that you'd never get away with this in Toronto...

A bit off topic (so fade me if you want to): what is it about the psychology of Hamiltonians that makes them think they don't deserve better? Since moving here I've noticed this in different ways-- riders on the HSR, parents with the school board... they just won't stand up and complain the times when they certainly have reason to.

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