Comment 84943

By Bonnietheb (anonymous) | Posted January 09, 2013 at 10:48:26

"We're pleased that the Twitter community in Hamilton is passionate and engaged and clearly responsive, but we know there are other people in the community that we need to engage with," she said. "To the couple hundred people on Twitter, we've got a better sense of how we engage."

I found out about Our Hamilton on Twitter and I understand it is has a facebook page as well. Other than the online community who else in Hamilton (Ontario)knows about this site and how else is this survey being delivered? If it is not in every mailbox-I mean real actual physical mailbox then the twitter conversation is likely representative of most who has visited the site. How can a campaign exist only online and then dismiss the group it targetted? I expect that this survey will only represent people with computers and the time and desire to participate-the same people who are on this site and on twitter. Many people who really need the City services (as well as those content with the level of service) will not express their opinion nor concern through "Our Hamilton". Bottom line: this apology is not an apology at all, it is an insult to all of us.

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