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By kevlahan (registered) | Posted October 02, 2013 at 10:53:39 in reply to Comment 92846
I agree that branding is important to promote a good service. But it has to come after, or at the same time, as the service is improved. Some complaints about transit are just image, but many are legitimate complaints about comfort or convenience compared with driving.
Most of the limitations of HSR compared to GO are real limits of the service (no real time arrival information, less comfortable, low frequency). LRT greatly increases transit use partly because it is "sexy", but mostly because it is a much better service.
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